Michelle (Mick) Lee
In March 2019, Mick was recruited to lead the newly formed Global Corporate Experience Division (GCED) at BNY Mellon, comprising of travel, events, executive dining, food + beverage, corporate aircraft, mail services and distribution, operational efficiencies and conference and shared services worldwide. Mick has over 25 years of progressive international management experience with a primary focus on operational excellence, talent optimization and innovative and groundbreaking solutions in travel and hospitality. From 1994 to 2015, Mick held the role of Managing Director at Citibank, Credit Suisse, CIBC, Oppenheimer, Liz Claiborne Inc. and Freeman Exhibitions, in Dallas, Texas, London England and NYC, leading travel, events, corporate aircraft, media services and shared services organizations. In 2014 she founded ARROW212, a project execution practice focused on executive coaching, talent optimization, networking events and operational excellence to support travel and meetings colleagues to optimize their programs. Mick is the proud single mom to 18 year old Jaxx and serves on various committees and boards supporting women leadership equality in the hospitality industry, including Business Travel News, Travel + Leisure magazine and the BNY Mellon WIN network, focused on women in finance. She currently serves as the Chair for WINiTbyGBTA and is a Direct Board member for GBTA.